Office Clerks, General

Are you passionate about making a difference in the lives of individuals with intellectual disabilities? Do you have experience managing office operations and ensuring compliance with state contracts? Do you thrive in a dynamic, fast-paced environment? We invite you to apply for the Administrative Director position with Acacia Care's Phoenix office, where we are dedicated to providing exceptional Home and Community-Based Services (HCBS) under contract with the State of Arizona.

About Us: We are a leading provider of reliable and quality HCBS, committed to supporting individuals diagnosed with intellectual disabilities (I/DD). Our mission is to ensure that every member receives the highest level of care and support in their community.

Position Overview: As our Administrative Director, you will partner with the CEO to oversee the daily administration of office operations, ensuring that our practices align with company policies and state guidelines. Your leadership will have a significant impact on our operations, compliance, and public image.

Key Responsibilities:

Office Management: Supervise all office functions, including human resources, training, payroll, and accounting.
Facilities Oversight: Manage the facilities work order system, oversee vendor and contractor services, and ensure a safe and clean work environment.
Vendor Liaison: Act as the main point of contact with building management and external vendors for various projects and equipment service.
Problem Resolution: Address and resolve issues related to member satisfaction and manage inquiries from internal and external sources.
Workflow Coordination: Facilitate coordination and communication within the office and with external agencies, including the DDD.
Documentation: Prepare and manage administrative documentation, correspondence, reports, and metrics.
Onboarding & Training: Lead the onboarding and training of new hires in coordination with management.
Metric Collection: Collect and analyze metrics to evaluate success and measure goals.
Knowledge Maintenance: Develop and maintain a deep understanding of company programs, resources, and operations.
Additional Duties: Perform other related duties as assigned.
Education & Experience:

Bachelor's degree in business administration, Management, or a related field preferred.
Minimum of five years of experience in an administrative or managerial role, with experience in office operations and compliance.
Prior experience with DDD and knowledge of HCBS is required.
Equivalent education/experience may be considered.
Skills & Abilities:

Strong leadership and organizational skills with the ability to manage multiple functions effectively.
Excellent problem-solving and decision-making capabilities.
Proficiency in Microsoft Office Suite and experience with office management software.
Exceptional communication skills, both verbal and written, with a focus on customer satisfaction.
Ability to analyze complex situations and develop appropriate solutions.
Ability to handle sensitive information with confidentiality and accuracy.
Schedule:

Anticipate about 40 to 50 hours per week including being available for emergencies, weekends, and holidays.
Physical Requirements:

Ability to stand, walk, sit, and occasionally lift up to 40 pounds.
Proficient in using office equipment and computer systems.
Valid Driver's license
Why Join Us?

Receive competitive pay ($65K to $75K, DOE) and benefit package.
Play a key role in a mission-driven organization dedicated to enhancing the lives of individuals with I/DD.
Enjoy a collaborative and supportive work environment.
Opportunity to contribute to the strategic direction and success of a growing company.
If you're a proactive leader with a passion for operational excellence and making a difference for those with intellectual disabilities, we would love to hear from you!

Apply Today!

We are an Equal Opportunity Employer (EOE) and welcome applications from all qualified individuals.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://acaciacare.mitcawm.com/jobs/1135106.html

**You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.**

**OptumRx** is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.

If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation, and performance. Join us and start doing **your life’s best work.** **SM**

As a **Senior Customer Service Advocate** , you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to incoming callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career.

Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. Employees in jobs labeled with ‘SCA’ must support a government Service Contract Act (SCA) agreement.

+ Extensive work experience within own function.

+ Work is frequently completed without established procedures.

+ Works independently.

+ May act as a resource for others.

+ May coordinate others' activities.

+ Extensive work experience within own function.

This position is full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 7:00pm CST. It may be necessary, given the business need, to work occasional overtime and weekends (up to 10 hours required of overtime during peak).

We offer 4 – 6 weeks of on-the-job training. The hours during training will 7:00am to 7:00pm CST, Monday - Friday.

_*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy._

**Primary Responsibilities:**

+ Serve as a resource or Subject Matter Expert for team members or internal customers

+ Handle escalated calls, resolving more complex customer issues

+ Demonstrate outstanding service to identify the source of the caller's issue and work to resolve the inquires in a timely and professional manner

+ Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics such as selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider

+ Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance

This role is equally challenging and rewarding. You'll be on the phone for long periods of time and encounter all types of communication styles and personalities as you help resolve conflicts or issues. You'll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma / GED OR equivalent years of work experience

+ Must be 18 years of age OR older

+ 1+ years of customer service experience OR experience in a medical office, health care, call-center or office setting analyzing and solving customer problems

+ Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications

+ Ability to work full-time between 7:00am – 7:00pm CST including the flexibility to work occasional overtime and weekends given the business need (up to 10 hours required of overtime during peak)

**Preferred Qualifications:**

+ Prior health care experience

+ Knowledge of billing/finance and eligibility processes, practices and concepts

+ Previous experience working in a call center environment

**Telecommuting Requirements:**

+ Ability to keep all company sensitive documents secure (if applicable)

+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy.

+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

**Soft Skills:**

+ Ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner

+ Proficient conflict management skills including the ability to resolve stressful situations

+ Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon

**California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only:** The hourly range for this is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

**_Application Deadline: _** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

**\#RPO**

Are you a caring, curious, dedicated, and compassionate person that wants to make an impact on the lives of others? If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team.

Use your problem-solving and listening skills to answer questions from Cigna Healthcare customers. As a trusted customer service representative, you’ll help answer questions about benefits, eligibility, prior authorizations, and claims. You’ll also suggest other programs that could help the customers overall wellbeing.

We’ll prepare you for success with 11-12 weeks of required training during your first 90 days. This training will give you everything you need to provide excellent service to our customers. An added benefit is that this position is work at home. So, you get to enjoy helping people from the comfort of your own home.

**How you’ll make a difference:**

+ Answer 40+ calls per day on average from customers and help with their questions.

+ Use several computer programs at the same time for each call.

+ Solve problems on your own and try to fix issues in one call.

+ Meet call center goals and provide accurate information politely and professionally.

+ Listen carefully to understand what customers need and use your knowledge to respond effectively and guide them on what to do next.

+ Adapt to changes in procedures or guidelines and stay professional and focused while working from home.

+ Work with other teams to resolve issues and improve service.

**Requirements:**

+ High School diploma or equivalent

+ 2+ years of customer service experience

+ A quiet, distraction-free workspace at home

+ Clear and effective communication skills

+ Comfortable using a computer

+ Good organizational skills

+ Strong written and verbal communication

+ Ability to stay calm and helpful, even in tough situations

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 17 - 23 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

**About The Cigna Group**

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

**Location:** Remote Opportunity - Must live in Arizona, Florida, Indiana, Georgia, Pennsylvania, Texas, or Utah.

**Summary:** Are you passionate about assisting others and thrive in a dynamic virtual environment? Join our team at Accredo by Evernorth, a leading specialty pharmacy serving patients with complex health conditions. As a Customer Service Associate Representative, you'll play a crucial role in delivering exceptional patient care and support while representing Accredo with professionalism and empathy.

**Key Responsibilities:**

+ Assist patients and prescribers through inbound/outbound phone calls or web support.

+ Handle various inquiries including scheduling medication orders, order status updates, explaining patient benefits, resolving account issues, and billing inquiries.

+ Serve as a liaison between patients and internal expert teams.

+ Participate in extensive paid training to ensure proficiency in Accredo/Cigna systems and procedures.

+ Maintain high call volume productivity, handling an average of 30-50 calls daily.

+ Adhere to scheduled work hours and meet performance metrics.

**Role Summary:** Our Customer Service Associate Representatives are integral to our mission of elevating patient care. With a focus on empathy and attention to detail, you'll anticipate patient needs and provide solutions proactively. This role requires a commitment to excellence in customer service and the ability to thrive in a fast-paced virtual environment.

**Qualifications:**

+ High School Diploma or equivalent required.

+ 1+ years of customer service experience.

+ Proficient in Microsoft Office Suite and navigating multiple systems simultaneously.

+ Ability to excel in a high-volume call center environment.

+ Strong communication skills, both written and verbal.

+ Organized with excellent time-management abilities.

+ Customer-oriented with the capacity to adapt to various patient perspectives.

+ Must be available to work within Contact Center hours: Monday through Friday, 8:00 am to 11:00 pm EST, and Saturday, 8:00 am - 5:00 pm EST.

+ Reliable internet connectivity and a dedicated workspace free of distractions required.

+ Must attend 100% of training within the first 90 days of employment.

**Join Our Team:** Embark on a rewarding career with Accredo by Evernorth, where your dedication to exceptional customer service will make a difference in the lives of patients. We offer comprehensive training, career development opportunities, and a supportive virtual environment. Apply now to be part of a team committed to transforming healthcare and improving patient outcomes.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

**About Evernorth Health Services**

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

TEKsystems is currently supporting a client in NJ for a fully remote customer service position. This role will be supporting customer account orders and general product information to maintain a high quality customer experience. Applicants with business to business customer service and order processing experience are encouraged to apply. The hours for the call center are 10am-8pm, candidates must be willing to work a scheduled shift with-in that timeframe.

Description:

+ Answer and support high-end customers with purchase orders for specialty products

+ Accurately enter customer order information to internal database

+ Direct calls as appropriate to correct department or individual within company.

+ Effectively meet all defined metrics regarding talk time and accuracy

+ Communicate effectively with customer to provide a high quality experience

Qualifications:

+ 3+ years of call center experience

+ B2B customer service skills

+ Order processing through an ERP system

+ Ability to work in a face paced environment

+ Strong communication skills

Additional Details:

- Schedule: Monday-Friday

- Shift: 10am-8pm EST (must be willing to work any shift in this timeframe)

- Contract-to-hire opportunity

- Full benefits and 401K immediately upon starting

- Ability to learn and grow with a dynamic team

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Medical Billing Specialist Description:

+ Inbound healthcare contact center representative role

+ Handle patient phone calls and message inquiries, de-escalate issues, ensure patient satisfaction, and assist with navigating healthcare needs including insurance, billing, medical records, authorizations, and referrals, using impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all interactions to ensure a positive experience.

+ Collaborate with providers and other operations team members to complete urgent tasks pertaining to patient billing issues and questions.

+ Handle inbound calls and emails from patients and proactively reach out to patients with open balances to assist with payment options, educate admins and patients on health insurance benefits, answer complex billing inquiries, resolve payment processing issues, support One Medical’s efforts to empower patients in resolving financial responsibilities, and maintain service level agreements in response time to admins and patients.

+ Assisting admins with our member’s billing needs via 1Life’s tasking system to provide the best customer service.

+ Investigating claims through insurance to ensure they were processed according to the patient benefit plan, including Reviewing and reconciling patient and insurance balances for accuracy.

+ Master our technology suite including but not limited to RingCentral, Slack, G-suite,

+ Zoom, and our Electronic Medical Record System 1Life, to be able to interact with team members and patients and complete daily work.

+ Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting all in-office providers with urgent & stat patient needs.

Additional Skills & Qualifications:

+ Minimum of 1 year experience in medical billing, revenue cycle operations or insurance claims/billing

+ Medical billing call center is preferred, but experience from a clinical or hospital setting will work as well if you handled 20-30 interactions and billing inquiries daily

+ This experience must be within the last 4- 5 years

+ Average of 1 year of tenure

+ Advanced proficiency in Medical Terminology

+ Strong written and verbal communication skills

+ Demonstrated Problem Solving and Multitasking skills.

+ Proven ability to shadow and assist with new hire training.

+ Experience with RingCentral/ Zoom/ Nice-In Contact preferred

+ Familiarity with G Suite and Electronic Health Record systems required

Details:

+ Pay: $22/hr

+ In office in Tempe, Arizona

+ 40 hour week with operating hours of 4am - 7pm Monday - Friday

+ 4 month Contract to Hire

Experience Level:

Intermediate Level

#prioritywest

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

JOB DESCRIPTION: Will be answering phones and emails from patients, including but not limited to needs tied to insurance, billing inquires, and appointment management. Must be comfortable navigating and learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members' care partners like pharmacies, testing laboratories, specialists, and insurance.

REQUIREMENTS: 1 year of call center experience and 1 year of direct customer service experience within the last 4 years. OR 2 years of patient facing healthcare service roles.

PAY: $19.25/HR

SCHEDULE : 8 hours shift, 40 hours between Monday through Sunday, 6am to 8:30pm (paid 4 weeks training)

BENEFITS: Medical, Dental, Vision, Life Ins, 401K, Sick Time

#prioritywest

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

TEKsystems in partnership with One Medical

Description:

+ Inbound healthcare contact center representative role

+ Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management

+ Comfortable navigating or learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members’ care partners like pharmacies, testing laboratories, specialists, and insurance

+ Collaborate with providers and other operations team members to complete urgent tasks

+ Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a positive virtual (phone, messaging or in-system interaction) experience

+ Master our technology suite including but not limited to Slack, Google Suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work

+ Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in-office providers with ad hoc asks, etc.

Skills & Qualifications:

+ Minimum 1 year of high-volume contact center experience and minimum of 1 additional year of direct customer service experience (banking, hospitality, food service, etc.)

OR

+ 2 years of high-touch, patient facing healthcare service roles (e.g., Patient Access Reps, Claims Processors, Pharmacy Benefits Techs, etc.)

+ This experience must be within the last 4 years

+ Average of 1 year of tenure

+ Strong written and verbal communication skills, including impeccable phones manner

+ Strong multitasking skills with proficiency in computers and phones while navigating multiple software systems simultaneously

Experience Level:

Intermediate Level

#prioritywest

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Hours of Operation: Mon-Sun, 6am to 8:30pm - set 8 hour shift/40 hours per week. - Paid 4 weeks of training

Location: Tempe, AZ 85281 *Onsite

Description:

+ Inbound healthcare contact center representative role

+ Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management

+ Comfortable navigating or learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members’ care partners like pharmacies, testing laboratories, specialists, and insurance

Qualifications:

+ Minimum 1 year of high-volume contact center experience and minimum of 1 additional year of direct customer service experience (banking, hospitality, food service, etc.)

OR

+ 2 years of high-touch, patient facing healthcare service roles (e.g., Patient Access Reps, Claims Processors, Pharmacy Benefits Techs, etc.)

+ This experience must be within the last 4 years

+ Strong written and verbal communication skills, including impeccable phones manner

+ Strong multitasking skills with proficiency in computers and phones while navigating multiple software systems simultaneously

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**_Location:_** _GRAND CANYON UNIVERSITY - 52104008_

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

**What We Offer:**

+ Full array of benefits including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k and more may be available*

+ Flexible and dynamic work environment

+ Competitive compensation

+ Access to ongoing training and development programs

+ Countless opportunities to grow within the company

+ Bonus Eligible: Varies by location

+ Meal Allowance: Yes

+ Uniform Provided: Varies by location

+ Public Transportation: Available parking

_*Overall, Sodexo strives to offer comprehensive employee benefits packages and detailed descriptions of the roles candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit where you are applying. Eligibility criteria and/or certain employee benefits offered to our employees may vary by unit, including the cost of the benefits and their availability. Please ask your interviewer for additional location-specific information, such as your job duties and employee benefits offered at the unit, during the interview process._

**What You’ll Do:** As a Unit Clerical at Sodexo, you are problem solvers and detail orientated. We will rely on your expert knowledge to identify and maintain documents. Join Sodexo and be part of something greater. You belong on a team where you can act with purpose and thrive in your own way.

Full Job Description (https://sodexo.paradox.ai/UNttqB)

Benefit Summaries

Employment Type: Full-time

Min/Max Pay: $17.42 per hour - $18.47 per hour

**What You Bring:**

Great communication skills

Strong teamwork and a positive attitude

Adaptability and willingness to learn

Passion for maintaining a healthy and safe environment

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.